Business Analysis
In today’s complex ecosystems, actionable insights are the currency of progress. Our certified business analysis services cut through the noise—delivering clarity, uncovering hidden efficiencies, and aligning technology investments with your business objectives.
Where data meets decision-making.
Case Study
Modernizing a Legacy Workflow Without Touching the Codebase
How Panda Rose Saved Thousands by Thinking Like Analysts, Not Just Developers
The Challenge
One of our long-standing industrial clients depended on aging dot matrix printers to generate carbon paper pick tickets. These weren’t just forms—they were written on by pickers, and copies had to flow to multiple departments (warehouse, shipping, MTRs, discrediting), each with different color-coded needs.
But with dot matrix support disappearing and maintenance costs rising fast, the pressure was on to switch to laser printers. The problem? That would have meant:
- Redeveloping legacy AS400 reports (written in CL and RPG)
- Configuring complex multi-tray laser printers
- Disrupting daily operations and retraining warehouse staff
In other words, a technical and financial nightmare.
Our Approach
Rather than jumping into a long, expensive redevelopment cycle, Panda Rose did what we do best—we led with business analysis.
We spent 1–2 months studying the workflow end-to-end:
- Swim lane diagrams mapped every handoff
- Staff interviews uncovered pain points and habits
- We examined exactly why carbon copies were needed—not just what they did
The Solution
We discovered a smarter way.
- Pickers still write on physical tickets—no change in routine
- Tickets are scanned using a high-speed copier/scanner
- A simple script watches for new scans and routes digital copies to the correct printers
- Printers output in the right paper color, in the right department
- The original and yellow copies stay with the picker—just like before
No AS400 code changes. No fancy printer setups. No workflow disruptions.
The Results
$ Tens of thousands saved by avoiding redevelopment
Legacy hardware decommissioned painlessly
No retraining or downtime — staff kept working exactly as before
Long-term maintainability improved dramatically
Why it Matters
This is the kind of solution you only get when your partner thinks like a Business Analyst—not just a developer.
We could have billed for dozens of hours of redevelopment. Instead, we asked the deeper question: What is the process really trying to achieve?
By solving for that, we delivered massive savings, total continuity, and a future-proof workflow.
“We expected a six-figure overhaul. Instead, we got a three-figure scanner and a better system.”
— (Anonymous client feedback)
Services & Skills Applied:
- Business Process Mapping
- Legacy System Workflow Analysis (AS400, CL, RPG)
- Custom Script Development
- Scanner/Printer Workflow Design
- Cross-Departmental Systems Thinking
Need to ditch legacy systems without disrupting your team?
At Panda Rose, we specialize in getting old systems to talk to new ones—with zero drama and maximum ROI. If you’re ready to modernize the smart way, we’re ready to talk.